Privacy Policy
Privacy Policy
Effective Date: July 17, 2026
Belonging at Work LLC | belongingat.com
| This Privacy Policy explains how Belonging at Work LLC, doing business as Belonging At (“Belonging At,” “we,” “us,” or “our”), collects, uses, discloses, and protects personal information through https://belongingat.com/, our forms, assessments, courses, events, communications, and professional services. |
Important Notice Regarding Mobile and SMS Data
We do not sell, rent, or trade personal information. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information may be shared with subcontractors that provide support services, such as customer service, communications delivery, scheduling, or technical support. All other use-case categories exclude text-messaging originator opt-in data and consent; that information will not be shared with any third parties, except aggregators and providers of text-message services as necessary to deliver messages you have agreed to receive.
1. Scope of This Policy
This Policy applies to personal information we collect online and offline in connection with our website and services, including consulting, coaching, speaking engagements, retreats, professional development, courses and trainings, needs assessments, evaluations, and organizational metrics. It does not apply to information processed solely on behalf of a client organization where a separate contract, participant notice, or privacy statement governs the processing.
2. Information We Collect
The information we collect depends on how you interact with us. We may collect:
Contact and identity information. Name, email address, telephone number, mailing address, job title, employer or organization, and similar identifiers.
Service and scheduling information. Information included in inquiries, discovery-call requests, booking forms, contracts, proposals, event registrations, course enrollments, and service preferences.
Professional and organizational information. Role, department, organizational needs, workplace challenges, goals, team information, and information reasonably needed to tailor our services.
Assessment, survey, and evaluation information. Responses, reflections, feedback, scores, comments, and other information submitted through assessments, questionnaires, workshops, evaluations, or metrics tools.
Account information. Login credentials, profile information, course progress, and activity within password-protected areas, if offered.
Transaction information. Billing contact details, purchase history, invoices, payment status, and transaction identifiers. Full payment-card numbers are generally handled by payment processors rather than stored by us.
Communications. Emails, text messages, call notes, customer-support requests, and other communications with us.
Content you provide. Documents, files, photographs, testimonials, comments, or other materials you choose to submit.
Technical and usage information. IP address, browser type, device identifiers, operating system, approximate location derived from IP address, referral URLs, pages viewed, interactions, session data, cookie identifiers, and analytics information.
Consent and preference records. Email and SMS opt-in records, timestamps, source forms, unsubscribe requests, and communication preferences.
3. Sensitive and Identity-Related Information
Because some of our work addresses identity, belonging, inclusion, culture, and organizational systems, an assessment or program may invite participants to provide demographic, identity-related, or other sensitive information. This may include, for example, race or ethnic origin, language, gender identity, disability-related information, or personal experiences involving inclusion or exclusion.
We do not require sensitive information through ordinary contact forms. When sensitive information is requested, we seek to explain why it is needed, collect it only with appropriate consent or another lawful basis, limit access, and use it only for the disclosed assessment, program, research, evaluation, or reporting purpose. We do not use sensitive information to make unlawful discriminatory decisions.
4. Sources of Information
We may collect information directly from you, automatically through website technologies, from a client organization that engages us, from event or course platforms, from referral partners, and from service providers that support our operations. A client organization may provide participant business-contact information or invite participants to a program. The client organization is responsible for having authority to provide that information and for giving any notices required by law or contract.
5. How We Use Personal Information
We may use personal information to:
Respond to inquiries and provide requested information.
Schedule, administer, and deliver consulting, coaching, assessments, speaking engagements, retreats, courses, trainings, professional development, and related services.
Create participant materials, tailor programs, evaluate outcomes, calculate metrics, and prepare reports.
Manage accounts, registrations, attendance, course progress, and customer support.
Process payments, issue invoices, maintain transaction records, and prevent fraud.
Send confirmations, reminders, service updates, requested resources, and administrative communications.
Send newsletters or promotional communications where permitted by law and consistent with your choices.
Improve our website, services, content, accessibility, security, and user experience.
Analyze site traffic, engagement, program effectiveness, and business operations.
Protect our rights, safety, systems, clients, participants, and the public; investigate misuse; and comply with legal obligations.
Create aggregated or de-identified information that does not reasonably identify an individual.
6. Assessments, Evaluations, and Organizational Reporting
When services are provided for an employer, school, nonprofit, government agency, or other client organization, we may analyze participant responses and provide the client with findings. Unless a program notice or agreement states otherwise, we seek to report results in aggregated or de-identified form. Individual-level information may be shared when you authorize it, when it is necessary to provide the service, when a client agreement and applicable law permit it, or when required for safety or legal compliance.
Where we process information solely on behalf of a client organization, that organization may be the entity responsible for responding to your privacy request. We may direct you to the organization or assist it as required by our contract and applicable law.
7. Email and SMS Communications
You may unsubscribe from marketing emails by using the unsubscribe link in the message. We may still send transactional or service-related emails, such as appointment notices, receipts, program updates, or responses to your requests.
SMS/Text Messages
If you expressly opt in, Belonging At may send text messages relating to appointments, scheduling, reminders, customer support, courses, events, and other services you requested. Where separately authorized, messages may also include promotional content. Consent to receive marketing text messages is not a condition of purchasing any goods or services.
Message frequency varies. Message and data rates may apply. Reply STOP to opt out. After you send STOP, we may send one confirmation message. Reply HELP for assistance or email contact@belongingat.com. Carriers are not liable for delayed or undelivered messages. We maintain consent and opt-out records as reasonably necessary for compliance.
8. How We Disclose Personal Information
We may disclose personal information to the following categories of recipients:
Service providers. Website hosting, cloud storage, customer-relationship management, scheduling, communications, course delivery, video conferencing, analytics, payment processing, security, and professional support providers that process information for us.
Client organizations. Organizations that sponsor or purchase services, subject to the applicable participant notice, agreement, and reporting practices described above.
Professional advisers. Attorneys, accountants, insurers, auditors, and consultants where reasonably necessary.
Legal and safety recipients. Courts, regulators, law enforcement, or other parties when we reasonably believe disclosure is required by law or necessary to protect rights, safety, and security.
Business-transfer recipients. A buyer, successor, investor, or adviser in connection with a merger, acquisition, financing, reorganization, or sale of assets, subject to appropriate protections.
Recipients you authorize. Other parties when you request or consent to the disclosure.
We may also share aggregated or de-identified information that is not reasonably capable of identifying you.
9. Sale, Targeted Advertising, and Profiling
We do not sell or rent personal information for money. We also do not share mobile opt-in data or consent for third-party marketing. If our practices change in a way that creates a legal right to opt out of a sale, targeted advertising, or profiling in furtherance of decisions that produce legal or similarly significant effects, we will provide the required notice and choice. Where required by law, we will recognize qualifying universal opt-out preference signals, such as Global Privacy Control.
10. Cookies and Similar Technologies
Our website and service providers may use cookies, pixels, tags, local storage, and similar technologies to operate the site, remember preferences, measure performance, understand engagement, support security, and, where used, measure marketing effectiveness. You can control cookies through browser settings and any consent-management tool made available on the site. Blocking cookies may affect site functionality.
Browser-based “Do Not Track” signals are not interpreted consistently across the industry. We respond to legally recognized opt-out preference signals where required.
11. Payments
Payments may be processed by third-party payment providers. Those providers may collect payment-card details, billing information, and fraud-prevention data under their own privacy notices. We generally receive transaction confirmations and limited billing details rather than full card numbers.
12. Data Retention
We retain personal information for as long as reasonably necessary for the purposes described in this Policy, including to provide services, maintain business and consent records, comply with legal and contractual duties, resolve disputes, enforce agreements, and protect security. Retention periods vary based on the type of information, the relationship, applicable client agreements, and legal requirements. We may retain aggregated or de-identified information for longer periods.
13. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no internet transmission, system, or storage method is completely secure, and we cannot guarantee absolute security. Please do not send highly sensitive information through unsecured contact forms or ordinary email unless specifically requested and an appropriate method has been provided.
14. Your Privacy Rights and Choices
Depending on your location and applicable law, you may have rights to request access to personal information, correction, deletion, portability, confirmation of processing, a list of certain third parties to which information was disclosed, or to opt out of certain sales, targeted advertising, or qualifying profiling. You may also have the right to withdraw consent and appeal a decision regarding a privacy request.
To submit a request, email contact@belongingat.com with the subject line “Privacy Request.” Describe the request and the state or country in which you reside. We may take reasonable steps to verify your identity and authority before acting. Authorized agents may submit requests where permitted by law. We will respond within the period required by applicable law and will not unlawfully discriminate against you for exercising a privacy right.
You may update communication preferences at any time by using an email unsubscribe link or replying STOP to a text message.
15. Children’s Privacy
The public website is not directed to children under 13, and we do not knowingly collect personal information from children under 13 through the website without appropriate authorization. Programs that intentionally involve minors are governed by separate arrangements, notices, and consent requirements. The SMS program is intended for individuals 18 or older unless a parent or legal guardian has provided appropriate authorization.
16. International Users
Belonging At is based in the United States. If you access the website or provide information from another country, your information may be processed in the United States or other countries where our service providers operate. Those countries may have data-protection laws different from those in your jurisdiction.
17. Third-Party Links and Services
Our website may link to third-party websites, platforms, social networks, scheduling tools, payment services, or other resources. Their privacy practices are governed by their own policies, and we are not responsible for their content or practices.
18. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post the revised version with a new effective date and may provide additional notice when required. Your continued use of the website after an update is subject to the revised Policy, but we will seek consent when required for a materially different use of previously collected information.
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